Complimentary US Ground Shipping & Returns on all orders over $50*

FAQ

1. Please contact info@adinareyter.com with the purchaser’s name and Order ID within 7 business days of receiving your item and a customer service representative will contact you within 2 business days. All return items must be received within 14 business days of receiving the item.

2. Once approved for a return/exchange, you will receive an email with a Return Authorization Number, instructions for returning your item, and a shipping label. We will not accept packages without a Return Authorization Number, required paperwork or packaging.

3. If you do not contact us within 7 days of receipt of purchase, customer is responsible for shipping charges.

4. Once return is received, please allow 5 – 10 business days for your return/exchange to be processed by a customer care representative.

Please note that personalized or custom items are not eligible for a return or exchange.

* Note for international returns or exchanges: Shipping, customs, and other taxes on international returns or exchanges must be paid fully by the customer. 

Fine jewelry, for life.

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