U.S. Shipping Rates
Adina Reyter offers complimentary FedEx 3-day shipping on all US orders and returns over $100 (excluding Puerto Rico). Items under $100 (i.e. necklace extenders, jewelry cleaner, chains, etc.) have a standard rate of $10 when purchased alone.
In addition we offer FedEx 2-day shipping for $15 and FedEx overnight shipping for $30.
If your delivery is over $100 we require a signature. This is regardless of any waivers you may have with FedEx. These requirements are for your protection and can not be waived by Adina Reyter.
Please note we do not offer shipping to P.O. Boxes.
International (and Puerto Rico) Shipping Rates
International (and Puerto Rico) shipping rates / duties & taxes will be calculated at checkout.
Please note that the following terms and conditions apply to all international orders:
- The order recipient is the importer of record and must comply with all laws, regulations, and restrictions of the destination country.
- Prices and shipping fees do not include brokerage fees, import and customs duties, Value Added Taxes (“VAT”), tariffs, and other fees that may be levied by the destination country, all of which are the responsibility of the purchaser. Adina Reyter is not responsible for brokerage fees, import and customs duties, Value Added Taxes (“VAT”), tariffs, and any other associated fees.
- All costs incurred on a refused delivery because of high custom or brokerage fees, duties, taxes or restrictions imposed by the country of destination are the responsibility of the purchaser.
- All international orders regardless of payment method are subject to order verification.
- For product returns, the purchaser is the exporter from the destination country and is responsible for compliance with all laws, regulations, and restrictions of the destination country. Title and risk of loss transfer to Adina Reyter upon Adina Reyter’s receipt of the returned product. All costs of return must be prepaid by the purchaser.
Returns & Exchanges - Holiday 2019
It is important to us that you are satisfied with your purchase. Please follow the steps below to return or exchange your order. We will provide you with a return shipping label at no charge (for US purchases over $100 only). All returns or exchanges must be in original, unworn condition with all tags on the items to qualify for return or exchange. Items purchased November 22 2019 - through December 24, 2019 are eligible for return through January 10, 2020.
- Please email firstname.lastname@example.org with the purchaser’s name and Order ID before January 10, 2020.
- Once approved for a return/exchange, you will receive an email with a Return Authorization Number, instructions for returning your item, and a shipping label. We will not accept packages without a Return Authorization Number, required paperwork or packaging.
- Once the return is received by our warehouse, it may take 5 – 10 business days for your return/exchange to be processed by a representative.
Please note that all personalized/engraved, custom items, and sale items are not eligible for a return or exchange.
* International returns or exchanges: Shipping, customs, and other taxes on international returns or exchanges must be paid fully by the customer.